Effective Date: 01/01/2025

Diamond Event Center (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

• Submit a contact form

• Book a tour or consultation

• Sign up for newsletters or promotional materials

• Interact with our social media or embedded content

The types of information we may collect include:

• Name

• Email address

• Phone number

• Event type and preferences

We may also collect non-personal information such as browser type, device data, and usage analytics via tools like Google Analytics.

2. How We Use Your Information

We use the information collected for the following purposes:

• To contact you regarding your inquiry or booking

• To schedule and confirm tours and appointments

• To improve our services and customer experience

• To send promotional content or event updates (if you opt-in)

• To analyze traffic and usage trends on our website

3. Data Sharing and Storage

We do not sell your personal data. Information may be shared with trusted service providers (such as email marketing platforms or scheduling tools) only to the extent necessary to fulfill our services.

All data is stored securely, and we implement industry-standard protections, including SSL encryption.

4. Your Rights

If you reside in the United States, particularly Indiana, you have the right to:

• Request access to your personal information

• Request corrections to inaccurate or outdated information

• Request deletion of your data (where applicable)

To exercise any of these rights, please contact us at: bookings@diamondec.com

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies may collect anonymous traffic data and remember user preferences. You may disable cookies in your browser settings at any time.

6. Third-Party Links and Embedded Content

Our site may include embedded content (e.g., YouTube videos) and links to external websites. These third-party sites have their own privacy policies and we are not responsible for their practices.

7. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal data from children.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

9. Legal Disclosures

We may disclose your information if required by law or in response to valid legal processes (e.g., subpoenas or court orders).

10. Changes to This Policy

We may update this policy occasionally. The latest version will always be posted on this page with the effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Diamond Event Center
2574 IN-39, Frankfort, IN 46041
Email: bookings@diamondec.com
Phone: +1 888-435-2002

By using our website or providing your personal information, you agree to this Privacy Policy.